Ko Olina Golf Club

Privacy Policy

The Ko Olina Golf Club has a strong commitment to providing excellent service to all of our customers, including respecting their concerns about privacy. We understand that visitors to our website may have questions about whether and how this website collects and uses information. We have prepared this statement to inform you of the privacy principles that govern koolinagolf.com.

This statement contains numerous general and technical details about the steps we take to respect your privacy concerns. The bottom line is that the needs and expectations of our customers form the foundation of everything we do - including protecting your privacy.

Browsing:

We have not configured this website to collect any personal information from your computer when browsing this site. This means that, unless you voluntarily and knowingly provide us with personal information, we will not know your name, your email address, or any other information identifiable to you.

Internet Protocol (IP) Address:

An IP address is a number that is automatically assigned to your computer every time you browse the Internet. When users request a page from our site, our servers log the user's current IP address. We use IP addresses to help diagnose problems. We do not link IP addresses to any personal information about you.

Cookies:

Our website uses "cookie" technology. "Cookies" are encrypted strings of text that a website stores on a user's computer. Our website requires the use of a cookie throughout the online reservation process. In addition, a cookie is used to:

 

  • recognize return visitors;
  • allow registered users to login without typing their login name each time;
  • "remember" the purchases of gift cards that you place in the "shopping basket" for that visit;
  • store and recall user preferences and identify which of our web pages are most useful for our visitors;
  • measure usage of our site and the various pages on the site; and
  • provide functionality and content that we believe would be of interest and value to you.

The type of cookies that we use are referred to as "persistent" cookies because they remain on a user's computer hard drive until they are deleted by the user. We do not use cookies to gather information concerning your visits to other sites, nor ascertain any personal information about you apart from your dealings with KoOlinaGolf.com and your transaction history with the Ko Olina Golf Club. Cookies do not corrupt or damage your computer or computer files.

If you do not wish to receive these cookies, you may set your browser to reject the cookies (consult the instructions for your particular browser on how to do this), although doing so may affect your ability to perform certain transactions on our website.

Information Needed to Execute the Transaction You Request: When we need to collect information from you, we will ask you to voluntarily supply us with the information we need. For example, if you would like to make a reservation we will ask you for information such as name, address, telephone number, email address, credit card type, credit card number, expiration date. We will use your email address to send a confirmation and, if necessary, the other information to contact. The same type of information would be requested to complete a gift card transaction. As indicated below (see email section), if you supply us your email address, either on-line of via telephone, we may also use it to notify you about products and offers.

We may also ask you to fill out an online customer survey, to obtain your suggestions or comments about your use of Ko Olina Golf Club services, or for similar purposes. Providing this information is voluntary and it is used only for the purpose for which the information was collected and is not used for direct marketing or shared with other companies.

Securing the Transmission and Storage of Information: When we ask you for personal data when making a reservation or purchasing a gift card, including your name, address and credit card data, it is transferred over a Secured Sockets Layer (SSL) line provided you are using a SSL enabled browser such as Microsoft Internet Explorer or Netscape Navigator. This ensures that your information is encrypted as it travels over the Internet. This secure mode is enabled before any such information is transmitted from your computer. You will know you are in secure mode when the padlock icon in the lower right-hand or left-hand corner of the computer screen appears in the locked position. In addition, when accessing a secure server, the first characters of the site address will change from "http" to "https."

Email:

It is our intention to only send you email communications that will be useful to you and that you want to receive. When you create a personal profile or make a reservation on this web site or make a reservation via telephone and provide your email address, we will occasionally contact you via email and provide information about products and offerings that may be of interest to you. These communications will typically relate to special Ko Olina Golf Club offers and promotions and/or the promotions of our travel partners. If you would prefer not to receive such emails, you are provided the opportunity to opt-out of future emails in every email message you receive from KoOlinaGolf.com.

We use a third-party email service provider to send emails. This service provider is prohibited from using your email address for any purpose other than to send a Ko Olina Golf Club related email. emails you receive do contain pixel tags (see description above) that help us to send the email in a format you can read, to allow us to track the aggregate number of emails read and to measure in aggregate if any of the links in the email were accessed. No other information is collected or used from pixel tags.

Use of Information:

We treat the information you provide to us as confidential information; it is, accordingly, subject to our company's security procedures and strict corporate policies regarding protection and use of confidential information. Because laws applicable to personal information vary by country, hotels or other business operations may put in place additional measures that vary depending on the applicable legal requirements. Information is generally processed and stored in the United States.

Disclosure of Information to Third Parties:

Ko Olina Golf Club prohibits the sale or transfer of personal information to entities outside of the Ko Olina Golf Club without your approval and giving you the opportunity to opt-out.

Links to Other Sites:

If you choose to leave this web site via links to other non-Ko Olina Golf Club sites, including those of advertisers, Ko Olina Golf Club is not responsible for the privacy policies or content of those sites, nor is Ko Olina Golf Club responsible for the cookies those sites use.

Legal Issues:

This is a United States website and is subject to United States law. Ko Olina Golf Club will disclose personal information without your permission when required by law, or in good faith belief that such action is necessary to investigate or protect against harmful activities to Ko Olina Golf Club guests, visitors, associates, or property (including this site), or to others.

KoOlinaGolf.com Privacy Statement Changes:

In the future, we may need to change the privacy statement for KoOlinaGolf.com. All changes will be made here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone.

How to Contact Us:

If you have any questions about this privacy statement or privacy concerns please send an email to golf@koolina.com.